Contact a regional office

Maritime Safety Queensland has a number of offices located throughout the state.

Enquiries about Gold Coast waterways matters including dredging, marine infrastructure, waterways management and the sand bypass system should be directed to the Gold Coast Waterways Authority.

Brisbane region

Location Hours Postal address Telephone Email Fax number
Brisbane office
MacArthur Avenue East
Pinkenba
8.30am–4pm
Monday to Friday

9.30am–4pm
Wednesday
MacArthur Avenue East
Pinkenba Queensland 4008
General enquiries (business hours):
(07) 3632 7500z

After hours incident reporting:
(07) 3623 3900z
or via email
[email protected]
(Please note this email contact is for Brisbane Region only)
[email protected]
Southport office
40–44 Sea World Drive
Main Beach
9am–4pm
Monday to Friday

10am–4pm
Wednesday
PO Box 107
Southport Queensland 4215
General enquiries (business hours):
(07) 5585 1810z

After hours incident reporting:
(07) 3623 3900z
or via email
[email protected] (07) 5585 1818w
Sunshine Coast office
Old Pilot Station
1 Parkyn Parade
Mooloolaba Qld
8.30am–4.30pm
Monday to Thursday

8.30am–12.30pm
Friday
PO Box 1094
Mooloolaba Queensland 4557
General enquiries (business hours):
(07) 5373 2310z

After hours incident reporting:
(07) 3623 3900z
or via email
[email protected]

 

Gladstone region

Location Hours Postal address Telephone Email Fax number
Gladstone office
Level7
21 Yarroon Street
Gladstone
8.30am–4.30pm
Monday to Friday

10am–4.30pm
Wednesday
PO Box 123
Gladstone Queensland 4680
General enquiries (business hours):
(07) 4971 5200z

After hours incident reporting:
(07) 4839 0208z
[email protected]
Bundaberg office
Floor 2
44 Quay Street
Bundaberg
8.30am–4.30pm
Monday to Friday
PO Box 476
BundabergQueensland 4670
General enquiries (business hours):
(07) 4132 6600z

After hours incident reporting:
(07) 4839 0208z
[email protected] (07) 4132 6650w
Hervey Bay office
Buccaneer Avenue
Hervey Bay
8.30am–4.30pm
Monday to Friday
Buccaneer Avenue
Hervey Bay Queensland 4655
General enquiries (business hours):
(07) 4194 9600z

After hours incident reporting:
(07) 4839 0208 z
[email protected] (07) 4194 9650w

Mackay region

Location Hours Postal address Telephone Email Fax number
Mackay office
Floor 3
44 Nelson Street
Mackay
8am–4pm
Monday to Friday
PO Box 58
Mackay Queensland4740
General enquiries (business hours):
(07) 4944 3700

After hours incident reporting: 1300 645 022
[email protected]
Airlie Beach office
384 Shute Harbour Road
Airlie Beach
9am–4pm
Monday to Friday
PO Box 717
Airlie Beach Queensland 4802
General enquiries (business hours):
(07)4841 4500z

After hours incident reporting:
1300 645 022
[email protected]

Townsville region

Location Hours Postal address Telephone Email Fax number
Townsville office
60 Ross Street
South Townsville
9am–4pm
Monday to Friday
PO Box 1921
Townsville Queensland 4810
General enquiries (business hours):
(07) 4421 8100z

After hours incident reporting:
1300 721 263y
[email protected]

Cairns region

Location Hours Postal address Telephone Email Fax number
Cairns office
100–106 Tingira Street
Portsmith
8.30am–4.00pm
Monday to Friday
PO Box 1787
Cairns Queensland 4870
General enquiries (business hours):
(07) 4052 7400z

After hours incident reporting:
1300 551 899y
[email protected] (07) 4052 7427 w
Weipa office*
1 Iraci Avenue
Weipa
Telephone enquiries only PO Box 489
Weipa Queensland 4874
General enquiries (business hours):
(07) 4069 7165z

After hours incident reporting:
1300 551 899y
[email protected] (07) 4069 9695w
Karumba office*
Lot 75 Yappar Street
Karumba
Telephone enquiries only PO Box 224
Karumba Queensland 4891
General enquiries (business hours):
(07) 4745 9281z

After hours incident reporting:
1300 551 899y
[email protected] (07) 4745 9631 w
Thursday Island*
Hastings Street
Thursday Island
Telephone enquiries only PO Box 109
Thursday Island Queensland 4875
General enquiries (business hours):
(07) 4069 1351z

After hours incident reporting:
1300 551 899y
[email protected] (07) 4069 2190 w

*These offices do not sell publications.

For recreational ship information call 13 23 80b.

General contact

13 QGOV (13 74 68)

Operates Monday to Friday 8am–5pm EST (GMT +10) excluding public holidays. Local call charge in Australia. Higher rates apply from mobile phones and payphones. For international callers phone +61 7 3328 4811 this service operates Monday to Friday 8.30am–5pm EST (GMT +10) excluding public holidays.

Local call—higher rates may apply outside local area or from mobile phones.

Local call—higher rates may apply outside local area.

Call surcharge will apply. Higher rates from mobile phones will apply.

Last updated
27 July 2023